TERMS AND POLICIES
Privacy policy
- Introduction
This Privacy Policy governs the processing of personal data that you provide through the HPD Glassgroup website as well as in your commercial interactions with HPD Contratistas Generales S.A.C. (hereinafter “HPD” or “the company”), domiciled in Lima, Peru.
HPD is committed to protecting your privacy in accordance with Law No. 29733 – Law on Personal Data Protection, its Regulations, and other applicable regulations in Peru. - Purpose of personal data processing
We collect and process your personal data for the following purposes:
- Respond to information or quotation requests sent by you.
- Send budgets, technical reports, and commercial proposals.
- Manage service contracting and project execution.
- Send updates regarding the status of your service or project.
- Conduct internal studies to improve our services.
- Comply with legal, contractual, and administrative obligations.
- Send advertising, promotions, or technical information only with your prior consent.
- Personal data collected
The data we collect may include:
- Full name
- DNI, RUC, or other identification documents
- Physical address and project site address
- Contact phone number and email address
- Job title or company represented
- Technical information about the requested project
HPD does not collect sensitive data (such as health data, political or religious orientation) unless you voluntarily provide them and only when strictly necessary for service execution.
- Methods of data collection
Personal data may be collected through the following channels:
- Website forms (contact, quotation, customer service)
- Telephone or business WhatsApp communication
- Emails sent to the official domain hpdglassgroup.com.pe
- In-person meetings, technical visits, or trade fairs
- Contracts, service orders, or administrative documents
- Data retention
HPD will keep your personal data for as long as necessary to fulfill the stated purposes and if there is a contractual or commercial relationship in force. After that, they will be deleted or anonymized, unless otherwise required by law. - Data transfer and storage
Your personal data will not be shared with third parties without your prior authorization, except in the following cases:
- Related companies or strategic partners, exclusively for providing related services
- Administrative or judicial authorities that request them in the exercise of their legal functions
- Technology providers that offer server, hosting, or email support, always under confidentiality agreements
HPD does not sell, rent, or transfer personal data to third parties for purposes other than those mentioned in this policy.
- Information security
HPD adopts technical, organizational, and legal measures necessary to guarantee the security of your personal data and prevent its alteration, loss, or unauthorized access or processing. Personnel who access the data are duly authorized and trained to handle sensitive information under strict confidentiality standards. - Data subject rights
As the data subject, you have the following rights:
- Right of access: to know what personal data is being processed
- Right of rectification: to correct inaccurate or incomplete data
- Right of cancellation: to request the deletion of your data where appropriate
- Right of objection: to object to the processing of your data in certain cases
You may exercise these rights by sending a written request to: privacidad@hpdglassgroup.com.pe, including your full name, ID number, and the right you wish to exercise. HPD will respond within a maximum of 15 business days in accordance with applicable regulations.
- Use of cookies and similar technologies
The HPD website may use cookies and similar technologies to improve user experience, analyze navigation patterns, and offer personalized content. You can configure your browser to reject cookies, although this may limit some site functionalities. - Third-party links
The website may contain links to third-party sites. HPD is not responsible for the privacy policies or content of those sites. We recommend reviewing their privacy policies before providing any personal data. - Policy modifications
HPD may modify this Privacy Policy at any time to adapt it to legislative changes, technological improvements, or modifications to our services. The updated version will always be available on our website and considered valid from the date of publication. - Policy acceptance
By submitting your personal data through the website, forms, emails, or any other authorized channel, you expressly accept the terms of this Privacy Policy and authorize the processing of your data as established herein. - Contact
If you have questions, suggestions, or requests regarding this Privacy Policy or the processing of your personal data, you can contact our Data Protection Officer through the official email address provided above.